A genuine person with intellect, adhering values of empathy, respect, trust & professionalism.
Having bought a home I know the stress, having to go through the loss of the last of my family & being required to sell the family home of 50yrs during the year of the COVID pandemic and living in another State is quite another thing. To this regard my experience with Donna and her Team was of genuine compassion & empathy with a realistic focus on the outcome underpinned by a highly professional standard. Further, all while managing COViD pandemic requirements and my lack of ability to cross borders at times to manage the property. Ethics, within 6 minutes I was overwhelmed by the change in my confidence and anxiety in dealing with the sale of the family home, in what I can only attribute to Donnas’ genuine persona and ability to communicate in a professional & honest manner. Professional and personal intellect, Donnas’ approach was solely focused on a real outcome guided by her intellect of the market and people, without ever giving me false expectations of the market or further influencing unnecessary expenses in preparation for the sale of the property. Donnas’ intellect, attention to detail, market awareness and straight talking also guided the final price at the auction, validating Donnas’ professional intellect and her ability to connect with the people in the market leading up to the sale and on the day of the auction. Trust, Donna Etchells’ and her Team did not fill me with sunshine & lollipops. During the course of our initial meeting and till the sale of the property her advice for any questions was thorough and succinct, filling me with confidence to trust Donna and her Team. In dealing with the sale of the property that had been the family home for the last 50yrs, the major beneficiary due to this circumstance was my mental health through trust and respect that was earned by Donna Etchells’ and her Team. The outcome Donna Etchels’ and her Team delivered has positively influenced & changed my life for the long term without reserve.
Scott N – Vendor
Donna Etchells - McGrath Estate Agents 